FAQs
No they will not! We provide a lifetime warranty on all of our items. If for an reason during normal wear your product fades or tarnishes on you, we will replace your item for absolutely free.
We currently offer FREE international shipping on all order with no minimum purchase necessary. We use Canada Post Expedite Service for all of our shipping needs.
We ship worldwide! Estimated delivery time: USA: 4-8 days Europe & UK: 5-10 days Rest Of World: 10+ days We are proud to offer free expedited tracking & signed shipping to all of our dear customers. In rare cases, during busy times like the holidays you may experience short delay. However our shipping time frame is generally faster then stated.
Please email us at info@nordstract.com or reach out to us on our social media channels. Please allow up to 24 hours to receive a response. We will do our best to respond in a timely manner. If you did not receive an email within 24 hours,
In some cases, order confirmations may take up to 24 hours. If you have not received a confirmation within 24 hours please send us an email with your name and address to info@nordstract.com. Before sending an email check your spam folder and ensure that the email you provided was in fact correct.
Sometime, It depends where we currently are in the packaging/shipping process. You are always welcome to email info@nordstract.com within 24 hours if you like to request a change to your order. We do our best to accommodate all requests.
Yes. Customers are responsible for paying any import duties and taxes (if applicable).
Double check that the shipping address you provided us was correct. In rear cases products can get lost/damaged on their journey to you. If this occurs, we will send you a replacement free of charge. Just contact us at info@nordstract.com and our support team will be back to you asap.
Yes. We guarantee secure safe checkout. We use SSL secure shipping which means your data is safe and secure.